How to Ride
Ten Steps to Get Places on WRTA’s Fixed and Loop Routes
Step #1 – Deciding Where to Go
Plan your trip carefully. Decide where you want to go. Study the WRTA schedules for each route you may want to use. Go to Trip Planning for help from WRTA’s Customer Service Specialists. Answer the questions; then call them at 330-744-8431.
Step #2 – Getting to your Bus Stop
Walk to your bus stop, which will be clearly marked by a distinctive WRTA bus stop sign. All bus stops have a unique code associated with them. If you text that code to 321-123, an automated reply will show you when the next few buses are scheduled to arrive at that stop.
Step #3 – Your Bus Stop
You must wait to be picked up at a WRTA bus stop. Drivers will only stop at designated bus stops; you cannot hail a bus from any other location along a route.
Step #4 – Your Bus
Your bus will have the route number and name on the electronic sign above the windshield. Wait for the bus to stop.
Step #5 – Getting on Your Bus
Wait for the bus to come to a complete stop. Until further notice, you must board the bus from the rear door (unless you are in a wheelchair or have a baby stroller). Through December 31, 2021, rides on all WRTA buses are free.
Step #6 – On Your Bus
Find a place to sit comfortably for your ride. Observe the signs that show which seats are available. Seats with signs for older persons or persons with disabilities should be reserved for them. If all of the seats are full, please stand toward the back of the bus. For your safety, grab hold of one of the handrails and stand still while the bus is moving.
Step #7 – Nearing your Destination
Watch for your destination. It helps to watch for landmarks or street intersections as you approach. One block before you reach your destination, press the yellow touch strip or pull the cord near the window on the bus. This lets the driver know that someone wants to get off. Buses will only stop at designated WRTA bus stops.
Step #8 – Leaving Your Bus
Wait until the bus comes to a complete stop before starting to leave the bus. Leave by the rear door unless you have a wheelchair or stroller. Once you’re off the bus, step away from the bus. Do not cross in front of the bus.
Step #9 – At Your Destination
If you know your destination, you’re all set. If you’re unsure, look around to find where you need to walk.
Step #10 – Coming Back
If you’re going back the way you came, look for a place to wait for your bus across the street from where you got off. When the bus comes, you’re on your way again. Sometimes your return bus stop may not be right across the street. Ask the bus driver before you leave the bus.
But what if I can’t get there on one bus?
Step #8A –Transferring to another bus
Start again at Step #3 – Wait for the second bus you need to catch.
Repeat Steps #3 through #9.
Services Offered by WRTA
Fixed Routes
Bus routes that operate on a fixed schedule and route.
Suburban Loops
Service to key destinations in Austintown, Boardman and Canfield.
ADA All-Access
A small bus service for seniors and people with disabilities who live within three quarters of a mile of the area served by Fixed and Loop Routes, but cannot use or have difficulty using these bus routes.
Countywide Service
Countywide Service picks you up at your home and takes you where you need to go, dropping you off at the curb or building within areas not served by fixed and loop routes.
Hours of Operation
Weekdays
| Fixed and Loop Routes | 6:00 am to 7:00 pm (Nightline as late as midnight) |
| ADA All-Access Service | 6:00 am to as late as midnight |
| Countywide Service | 6:00 am to 6:00 pm |
Saturday
| Fixed and Loop Routes | 7:00 am to 6:00 pm |
| ADA All-Access Service | 7:00 am to 6:00 pm |
| Countywide Service | 8:00 am to 4:00 pm |
