EasyGo
Service

EasyGo origin to destination service is a service for Mahoning County communities that allows all residents including seniors, workers and disabled individuals the ability to have reliable transportation across the entire county.

EasyGo is a flexible service that is offered with small buses and vans. EasyGo picks riders up at their home or other location and takes them where they need to go. Riders may make any kind of trip – to work, shopping, doctor/dental appointment, personal needs.

EasyGo is a shared-ride service. This means that other people may be travelling with you. Other riders may be picked up or dropped off while EasyGo is taking you where you need to go. 

Most EasyGo travel will be in Mahoning County. However, some travel needs may best be met by going to locations nearby in adjacent counties.

 

Who can use EasyGo?

Anyone traveling in Mahoning County can use EasyGo. Elderly persons who can no longer drive or prefer not to drive, for example, may rely on EasyGo for their travel needs. People with disabilities will find the service helpful. If you do not have a car or your car is unavailable, EasyGo can help you meet your needs. Riders will only be able to use EasyGo service to reach locations not served by WRTA fixed route and SST services.

 

When is EasyGo available?

EasyGo is available on weekdays and Saturdays, but not on Sundays and holidays when other WRTA services are not provided.

Riders may use EasyGo to travel on:

  • Weekdays between 6:00 AM and 6:00 PM
  • Saturdays between 8:00 AM and 4:00 PM.

 

Registering for EasyGo Service

To use EasyGo, you should complete a service request as an EasyGo rider.

A service request is easy, and can be completed by calling or completing the online EasyGo Service Request Form. Just provide us with your:

  • Name
  • Address
  • Phone number
  • Email address
  • Age and any disabilities you may have
  • Any special information WRTA may need so that you may use EasyGo safely.

Someone from WRTA customer service will contact you once you are registered. If you are 65 or more years of age or have a disability, you will receive an additional registration form which you will be asked to complete and return.

You may also register the first time you call to schedule an EasyGo ride.

View the No Show and Late Cancellation Policy

Scheduling a Trip Using EasyGo Service

Once you are registered for EasyGo, simply call 24 hours or up to seven (7) days before you want to travel.

Please have the following information ready:

  • Your name
  • The day you want to travel
  • The location to which you want to travel
  • The time you wish to be picked up
  • The time you will need a pickup to return

EasyGo will do its best to schedule your trip as closely to the times you desire. However, since EasyGo is scheduled on a first come-first served basis, some adjustment of times may be necessary. On rare occasions, it may be necessary to travel on a different day.

View the No Show and Late Cancellation Policy

If you have any questions, call or email:
Customer Service
877-845-9782
info@wrtaonline.com
Monday-Friday, 7:00 AM - 4:30 PM

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